Managing & Coaching

What's it about?

See also Effective Time Management.

The art of good management is to get work done through others. In order to achieve this, you need to develop the ability to lead, motivate and coach your subordinates.

Firstly, you need to have a vision - understand the goals that need to be achieved, and understand the personal goals and aspirations of your subordinates and how you can help them to achieve them.

Then you need to be organized and develop a system that others can be trained to operate. Some managers do this intuitively and this can have varying results depending on the personal qualities and abilities of the manager.

In this workshop, I focus on developing the mindset of getting work done through others. If you are doing some of the work yourself - for whatever reason - then you are not managing. Yet most managers haven't learnt to distinguish between these two kinds of activities.

We also cover evaluating subordinates in a way that encourages and motivates them to perform well. There are a number of techniques, but the aim is to always provide encouragement and concrete advice for improvement.

There is nothing worse than criticizing a subordinate without showing the way of doing better the next time. This is a common mistake that untrained managers make and only serves to demoralize staff and ultimately to their leaving the company. Surveys have shown that the most common reason why people leave a company is because of poor relations with their immediate supervisor. We role play a number of scenarios so that managers can practice coaching others kindly and effectively.

Who benefits the most?

Managers and supervisors.

What are the outcomes?

The ability to get work done more effectively, by improving the way your subordinates work.

Course Duration

1-2 days.